Commercial Awareness Programme for Global Leadership Team

Requirement

We were asked to lead a project in response to a direct request from Inmarsat’s CEO to provide a learning solution to increase the commercial acumen and business skills of the global leadership team in this highly technical, ex-government organisation.


Strategy and Outcome

With short timescales, Vicky worked quickly to carry out a learning needs analysis, find an appropriate external provider (CASS Business School) and create a fully costed proposal for the CEO - which was positively received. She managed the initial stages of implementation and handover of the programme - a framework of bespoke workshops covering key topics, which would run throughout 2018 and 2019.

The programme was successfully launched and continues to receive overwhelmingly positive feedback from participants in terms of the level of knowledge and skill being gained and the quality of the workshops. For example, one participant has stated that they are now getting more business cases accepted than before attending the programme.

Vicky certainly knows how to design effective training and we would not hesitate to contract with her again for future projects.
Ian Turner
Senior Manager, Sales Training
Colt Technologies
The training has been a huge success and is rolling out to everyone in our business from the CEO to our sales people and customer service agents – that it has been such a success is in no small part thanks to Vicky. Put simply, she rocks.
Mark Beeden
VP of Customer Experience & Service Management
Colt Technology Services
Vicky's coaching style was a great combination of support, empathy and challenge, which has built self-confidence and skills in the team.
Marijke Cazemier
Organisational Development Director
Inmarsat

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